Help and support
Email avalisa.estate@gmail.com and we reply within one business day.
Last updated 2026-10-01
Payments and receipts
Stripe or PayPal emails your receipt right after payment; the payment account appears as "Avalisa". Your promotion shows on the site within a minute. If it doesn't, email us your receipt and we activate it by hand.
Refunds
See section 6 of the terms of service. Email us with your receipt and the listing link.
Update, mark sold or remove a listing
Email us the listing link and what to change. Owners can also see their listings under Account → My listings.
Report a listing or a comment
Email us the page link and the reason; we review reports within one business day.
Privacy requests
To access, correct or delete your data, email us from the address on your account. See the privacy policy for details.